Support

How do I restore my purchase on a new device?

Open the App, go to Settings (gear icon), and tap "Restore Purchases." Make sure you are signed in with the same Apple ID used for the original purchase.

How do I remove ads?

You can remove all ads by purchasing the premium unlock within the App. Tap on any locked content or go to Settings and select "Unlock Everything." This is a one-time purchase of $3.99.

What content is included in the premium unlock?

The premium unlock gives you:

• 11 additional animals (Lion, Penguin, Owl, and more)
• 6 additional shapes (Oval, Pentagon, Arrow, and more)
• 4 additional poems & rhymes
• All stories unlocked
• Complete ad removal

Is this app safe for children?

Yes! Kindergarten World is designed with children's safety as a top priority. We do not collect any personal information. All advertisements shown comply with child-safe ad policies. You can remove ads entirely with the premium unlock.

What age group is this app for?

Kindergarten World is designed for children ages 2-6, covering preschool and kindergarten learning topics including letters, numbers, animals, shapes, stories, and poems.

The app is not working properly. What should I do?

Try the following steps:

• Close and reopen the App.
• Restart your device.
• Make sure you have the latest version of the App installed.
• Check that your device is running iOS 17 or later.
• If the issue persists, contact us using the details below.

Can I request a refund?

All purchases are processed through the Apple App Store. To request a refund, visit reportaproblem.apple.com and follow Apple's refund process.